Refund policy

For a Shopify store named Kumari Kitchen, here are ready-to-use policies. Review them and customize details (address, email, phone, timelines) to match your business before publishing.

1. Return & Refund Policy

Return & Refund Policy

At Kumari Kitchen, we are committed to providing high-quality products and excellent customer service. If you are not satisfied with your purchase, please review our return and refund policy below.

Returns

Returns are accepted within 7 days of receiving your order.
Items must be unused, unopened, and in their original packaging.
Products that have been opened, used, or damaged after delivery are not eligible for return unless they arrived damaged or defective.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the product and packaging.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping charges are non-refundable unless the return is due to our error.